1. About This Website
Welcome to www.tca.com.au (the “Website”), operated by The Compliance Guild (TCG). TCG provides professional development, resources, and compliance updates to individuals and organisations involved in Registered Training Organisation (RTO) compliance across Australia.
By accessing and using this Website and its services, you agree to be bound by the following Terms and Conditions. If you do not accept these terms, you must refrain from using this Website.
TCG reserves the right to update or amend these Terms at any time. Changes will take effect immediately upon publication on the Website.
2. Intellectual Property
All content on the Website—including but not limited to text, graphics, logos, documents, videos, course material, and downloadable resources—is the property of TCG or its licensors and is protected by Australian and international copyright and trademark laws.
You may access and view the content for personal or professional use, but you may not copy, modify, distribute, reproduce, or publish any content without written permission from TCG.
3. Website Use
You agree to use the Website only for lawful purposes. You must not:
- Interfere with the operation or security of the Website.
- Engage in data mining, screen scraping, or similar data gathering activities.
- Post or transmit any unlawful, threatening, defamatory, obscene, or offensive material.
TCG reserves the right to deny access to the Website at any time without notice for breach of these Terms.
4. Membership
Certain features and services of TCG may only be accessible to registered members. To become a member, you must:
- Provide accurate and up-to-date information;
- Maintain confidentiality of your login credentials;
- Not share your account with others.
TCG may suspend or terminate your membership at its discretion, especially if you are found to have violated these Terms or misused the platform.
5. Payment & Refund Policy
All membership and course payments made through the Website are processed securely via Stripe. Payments are non-refundable unless otherwise specified in writing or where required by Australian Consumer Law.
If you experience a billing error, please contact TCG within 14 days.
6. External Links
The Website may contain links to third-party websites. These are provided for your convenience only. TCG is not responsible for the content, accuracy, or privacy practices of those websites.
7. Limitation of Liability
To the maximum extent permitted by law, TCG disclaims all liability for any loss, damage, or expense (whether direct or indirect) arising from:
- Your use of or reliance on any content on this Website;
- Any interruption, delay, or failure in Website availability;
- Third-party content or actions.
8. Indemnity
You agree to indemnify and hold harmless TCG, its directors, staff, and contractors against any loss or liability arising from your use of the Website or breach of these Terms.